Launched in 2019, Afriex is a global payment solution that offers a mobile money transfer app, available in:
• Nigeria
• Ghana
• Kenya.
• Canada.
• and the United States.
Alternatively, you can effortlessly transfer funds from a debit card to a bank account or another Afriex user. In this review, we will look at questions regarding Afriex, questions like What is Afriex? Who is the owner of Afriex? Is Afriex Legit or a scam? How does Afriex work? among others.
What is Afriex
Established in 2019, Afriex offers crypto-powered remittance services, connecting Europe and North America with Africa. This fintech company operates from both the United States and Nigeria, facilitating seamless cross-border financial transactions. Afriex is a global payment company primarily used to transfer money.
Who is the Afriex Owner?
Tope Alabi (CEO) and John Obirije (CTO) founded Afriex. Investment firms and individuals like Russell Smith and Mandela Schumacher-Hodge Dixon have invested in the platform.
Afriex Transfer Limits
Using the Afriex platform, users can send a maximum of $3000 per day. Currently, it is not possible to increase this set limit.
Afriex Review
The platform has a 4.1 Star rating with over 490 reviews on Trustpilot. The reviews on Trustpilot are mixtures of good and bad just like any functioning firm will have, Afriex customer care has done a good job so far in attending to the bad reviews and providing amicable solutions.
Is Afriex Legit or a Scam?
All indicators point to Afriex being a legitimate platform. The platform has appropriate global licensing to operate as a financial service provider and has been doing so for several years now.
Note that while the platform is legit they have quite a number of bad reviews on the Play Stores and the common theme seems to be duplicated transactions, tedious transfer process and account verification issues. Here are some of the most recent reviews;
“I think the people behind this app are con masters. I made a single transaction and my account was debited twice. Despite the fact that the mistake was from Afilriex and several requests for my money to be refunded, they insisted I pay a surcharge for a mistake that was theirs. I’ve stopped using it and also encouraged my friends not to use it.” Nicholas Ejeh from Google Play Store.
“This app was good until it started duplicating fund withdrawals from my account. This occurred 9 times over the course of 6 months. I recently reported this and was told to wait 10 days for a refund with a 4% charge. I never authorized these duplicate deductions. I was issued a refund 5 days after reporting the issue but the experience has left a bad taste in my mouth. No longer a customer. Pay attention to your account if you decide to use this app.” – Se UYI from Google Play Store.
“Up until recently the app was amazing but now it’s become difficult to use. It’s now tedious. Multiple verifications with no real explanation as to why the account is now subject to a review. Now the latest security feature OTP verification doesn’t send the code and when asked to redirect to Whatsapp it doesn’t recognize the code sent. I’m not sure what happened but unfortunately, I’m no longer inclined to use anymore, it’s just too frustrating to work with at this point.” Aurora Borealise218 from Google Play Store.
Most of the complaints were duly attended to by the Afriex customer support team, urging the customers to contact them with their complaints on the official Afriex Customer Care email.
Also Read: Review: Is Nairabox Loan App Legit or a Scam?
Is Afriex Secure?
Afriex is a registered company, ensuring its legitimacy and adherence to legal standards. Additionally, the company prioritizes data security by encrypting all personal information and maintaining PCI DSS Compliance, which aligns with The Payment Card Industry Data Security Standard, ensuring a secure environment for financial transactions.
